Your Privacy at a Glance
A plain-language summary of the most important points. The full policy below governs in all cases.
Data We Collect
7jll collects only the personal data necessary to operate your account, process payments, verify your identity, and comply with PAGCOR regulatory obligations. We do not collect data beyond what is reasonably required for these purposes.
How We Protect It
All data transmitted between your device and 7jll is encrypted via TLS. Personal data is stored on secured servers with access controls, audit logging, and regular security assessments. We do not store full payment card numbers on our systems.
Who We Share It With
Your data is shared only with licensed third parties who are essential to platform operation: payment processors (GCash, Maya, banks), game providers, KYC verification services, and regulatory bodies such as PAGCOR where legally required.
Your Rights Under DPA
As a Filipino player, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) — including the right to access, correct, object, erase, and port your personal data. 7jll provides clear mechanisms to exercise all of these rights.
Cookies & Tracking
7jll uses cookies and similar technologies for session management, platform performance, and fraud prevention. You can manage cookie preferences through your browser settings. Some functionality may be reduced if essential cookies are disabled.
Marketing Communications
Promotional emails and SMS from 7jll are sent only with your explicit consent. You may withdraw this consent at any time from your account notification settings or by contacting our support team — no questions asked, no waiting period.
1 Introduction
7jll ("we," "us," "our," or the "Company") operates the online gaming platform accessible at 7jll.cam (the "Platform"). We are committed to protecting the privacy and personal data of every player who registers and uses our services. This Privacy Policy ("Policy") explains, in clear and transparent terms, what personal data we collect from you, the purposes for which it is collected, how it is processed, with whom it is shared, and the rights you have in relation to that data.
This Policy applies to all personal data collected through your use of the 7jll Platform, including account registration, deposits, gameplay, customer support interactions, and marketing communications. It is to be read in conjunction with the 7jll Terms and Conditions, which are available at 7jll.cam/terms-conditions.
By registering a 7jll account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and contact us to request account closure.
Applicable Law: This Policy is governed by the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). Where applicable, international data protection standards are also observed.
2 Data Controller Identity
The data controller responsible for the personal data collected and processed through the 7jll Platform is the Company operating 7jll.cam. For all data-related inquiries, requests, or complaints, you may contact our designated Data Protection Officer (DPO) through the official support channels listed in Section 15 of this Policy.
As data controller, 7jll determines the purposes and means of processing your personal data. Where third-party service providers process your data on our behalf, they do so as data processors under binding contractual arrangements that require them to protect your data in accordance with this Policy and applicable Philippine law.
3 Personal Data We Collect
7jll collects personal data through several channels, including account registration forms, identity verification processes, financial transactions, gameplay activity, customer support communications, and your use of the Platform's technical features. The categories of personal data we collect are described below.
3.1 Account Registration Data
- Full legal name as it appears on your government-issued identification document
- Date of birth (for age verification — players must be 21 years or older)
- Email address
- Philippine mobile number
- Residential address (province, city or municipality, barangay)
- Username and encrypted account password
3.2 Identity Verification (KYC) Data
- Copies of government-issued Philippine identification documents (e.g., PhilSys National ID, UMID, Passport, Driver's License)
- Proof of address documentation
- Facial verification images (where required for enhanced verification)
- Source of funds declarations where required under anti-money laundering obligations
3.3 Financial Transaction Data
- GCash account number or Maya account details
- Bank account details for BPI, BDO, or Metrobank transfers
- Cryptocurrency wallet addresses (for USDT transactions)
- Transaction history including deposit amounts, withdrawal requests, and net gaming results
3.4 Gameplay & Behavioural Data
- Game sessions played, wagers placed, outcomes, and win/loss records
- Responsible gaming preferences, limits set, and self-exclusion history
- Bonus and promotion uptake history
- Platform feature usage and navigation patterns
3.5 Technical & Device Data
- IP address and geolocation data (approximate city/province level)
- Device type, operating system, and browser version
- Login timestamps and session duration data
- Cookie identifiers and similar tracking technologies (see Section 9)
3.6 Communications Data
- Content of live chat conversations with support agents
- Email correspondence sent to [email protected]
- Complaint and dispute records
- Marketing communication preferences and opt-in/opt-out records
4 How We Use Your Personal Data
The personal data collected by 7jll is used for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account registration and management | Registration data, contact details | Contract performance |
| Identity verification (KYC / AML) | KYC documents, date of birth | Legal obligation |
| Processing deposits and withdrawals | Financial transaction data | Contract performance |
| Game operation and gameplay record | Gameplay data, session data | Contract performance |
| Fraud detection and prevention | Technical data, transaction data | Legitimate interest / Legal obligation |
| Regulatory compliance and reporting | All categories as required | Legal obligation |
| Responsible gaming monitoring | Gameplay data, behavioural data | Legitimate interest / Legal obligation |
| Customer support | Communications data, account data | Contract performance |
| Marketing and promotions | Contact details, gameplay data | Consent |
| Platform improvement and analytics | Technical data, behavioural data | Legitimate interest |
5 Legal Basis for Processing
7jll processes your personal data only where a lawful basis exists under the Data Privacy Act of 2012 and its Implementing Rules and Regulations. The lawful bases applicable to our processing activities are:
- Contract Performance: Processing necessary to establish or fulfil your account agreement, including account creation, deposits, withdrawals, and game delivery.
- Legal Obligation: Processing required to comply with applicable laws, including PAGCOR regulatory obligations, anti-money laundering requirements under Republic Act No. 9160 (AMLA), and age verification requirements.
- Legitimate Interest: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
6 Sharing Your Personal Data
7jll does not sell your personal data to third parties for commercial purposes. We share your data only in the following circumstances and only to the extent strictly necessary:
6.1 Payment Processors
To process deposits and withdrawals, we share relevant financial data with payment service providers including GCash (G-Xchange Inc.), Maya Philippines Inc., BPI, BDO, Metrobank, and cryptocurrency processing services. These providers process your data solely for transaction execution and are bound by their own data protection obligations under Philippine law.
6.2 Game Software Providers
Live casino and electronic game functionality is delivered in part by licensed third-party providers including Evolution Gaming, Pragmatic Play, and others listed in the 7jll platform. These providers may process limited session-level data (such as bet values and session identifiers) for game delivery purposes. They do not receive your full personal profile.
6.3 Identity Verification Services
KYC and identity verification may be conducted with the assistance of licensed third-party verification providers. These providers process only the documentation necessary to verify your identity and age and are contractually prohibited from using your data for any purpose beyond verification.
6.4 Regulatory & Law Enforcement Authorities
7jll is required by law to disclose certain personal data and transaction records to PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities upon lawful request. Such disclosures are made only to the extent required by applicable law and regulation.
6.5 Professional Advisers
In the context of legal proceedings, audits, or regulatory matters, we may share relevant data with lawyers, auditors, or other professional advisers retained by 7jll. All such advisers are bound by confidentiality obligations.
Important: 7jll does not share your personal data with third-party advertisers, data brokers, or any party for the purpose of marketing their own products or services to you without your explicit consent.
7 Data Retention
7jll retains your personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with legal and regulatory obligations. The general retention periods applicable to each category of data are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR / AMLA requirements |
| KYC verification documents | Duration of account + 5 years after closure | AMLA legal obligation |
| Financial transaction records | 10 years from transaction date | AMLA / Tax law obligations |
| Gameplay and betting records | Duration of account + 3 years after closure | Regulatory compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution / Legitimate interest |
| Marketing preference records | Until consent withdrawn + 1 year | Legal obligation to demonstrate consent |
| Technical/device logs | 12 months from collection | Security / Fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
8 Security Measures
7jll implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
- Transport Layer Security (TLS) encryption for all data in transit between your device and 7jll's servers.
- Encryption of sensitive data at rest, including financial account details and identity documentation.
- Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access specific categories of personal data.
- Regular security assessments and penetration testing of the Platform's infrastructure.
- Two-factor authentication (2FA) available to all players and mandatory for administrative access.
- Audit logging of all access to personal data systems, reviewed periodically for anomalies.
- Incident response procedures for detecting, containing, and notifying relevant parties of data security incidents in accordance with NPC notification requirements.
While 7jll takes all reasonable precautions to safeguard your personal data, no transmission over the internet is completely secure. You are responsible for maintaining the security of your account credentials and for notifying 7jll immediately if you suspect any unauthorised access.
9 Cookies & Tracking Technologies
7jll uses cookies and similar tracking technologies (including local storage and session storage) to operate and improve the Platform. Cookies are small text files stored on your device by your browser when you visit the Platform.
9.1 Types of Cookies Used
- Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in and security cookies that help detect and prevent fraud. These cannot be disabled without impairing Platform functionality.
- Performance Cookies: Used to collect anonymised data about how players use the Platform, which pages are visited most frequently, and where errors occur. This helps us improve Platform performance and user experience.
- Functional Cookies: Store your preferences such as language, responsible gaming settings, and display configurations so you do not need to re-enter them on each visit.
- Analytics Cookies: Used with analytics tools to understand aggregate user behaviour patterns. Data processed through analytics cookies is anonymised where possible.
9.2 Managing Cookies
You may manage or disable non-essential cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a notification before a cookie is stored. Please note that disabling essential cookies will affect Platform functionality, including your ability to remain logged in.
10 Minors & Age Policy
The 7jll Platform is strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR regulations applicable to online gaming in the Philippines. 7jll does not knowingly collect personal data from individuals under the age of 21.
All registration data is subject to mandatory age verification. Where 7jll discovers or has reasonable grounds to believe that an account has been registered by a person under 21 years of age, the account will be immediately closed, all activity will be voided, and any personal data collected will be deleted within a reasonable timeframe, save where retention is required for legal compliance purposes.
If you are a parent or guardian and believe that a minor has registered a 7jll account, please contact us immediately at [email protected] so that we may take appropriate action.
11 Your Data Privacy Rights
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by 7jll. These rights are yours regardless of which region of the Philippines you are in — whether you're in Metro Manila, Cebu, Davao, or elsewhere in the archipelago.
Right to Access
You have the right to obtain confirmation of whether 7jll processes your personal data, and to receive a copy of that data together with information about how it is processed.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data held about you. For minor account details, you can update them directly in your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations under AMLA and PAGCOR rules.
Right to Object
You have the right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interest, on grounds relating to your particular situation.
Right to Data Portability
Where processing is based on consent or contract and carried out by automated means, you may request your personal data in a structured, machine-readable format for transfer to another controller.
Right to Withdraw Consent
Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to the withdrawal.
To exercise any of these rights, please contact our Data Protection Officer via live chat or by emailing [email protected]. We will respond to all verified requests within 15 business days. We may request proof of identity before processing any request to protect against unauthorised access to your data.
If you are unsatisfied with 7jll's response to a data privacy request or complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
12 International Data Transfers
Some of 7jll's third-party service providers — including certain game software providers and technical infrastructure partners — may be located outside of the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, 7jll ensures that appropriate safeguards are in place.
Safeguards for international transfers include standard contractual clauses requiring the recipient to process your personal data to the standard required under Philippine law, and data processing agreements that impose binding obligations on data processors operating outside the Philippines.
13 Third-Party Services & Links
The 7jll Platform may reference third-party services such as payment providers (GCash, Maya) in the context of transactions. These third-party services operate under their own privacy policies, and 7jll is not responsible for the data practices of those services. Players are encouraged to review the privacy policies of any third-party service they use in connection with their 7jll account.
7jll does not embed third-party advertising networks or social media tracking pixels on the Platform that would allow third parties to collect your personal data for their own advertising purposes without your knowledge.
14 Changes to This Privacy Policy
7jll reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, or Platform operations. When material changes are made, registered players will be notified by email to their registered address and/or via a prominent notice on the Platform at the time of next login.
The date of the most recent revision is displayed at the top of this Policy. You are encouraged to review this Policy periodically to remain informed of how 7jll protects your personal data. Continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy.
15 Contact & Complaints
For all data privacy inquiries, subject access requests, or complaints relating to 7jll's handling of your personal data, please contact our Data Protection Officer through the following official channels:
- Live Chat: Available 24/7 directly on the 7jll Platform. For data privacy matters, please indicate "Data Privacy Request" at the start of the conversation so it can be routed to the appropriate team.
- Email: [email protected] — please use the subject line "Privacy Policy Inquiry" or "Subject Access Request" as appropriate.
We aim to acknowledge all data privacy requests within 3 business days and to provide a substantive response within 15 business days. For complex requests, we may require an extension of up to 30 business days, in which case we will notify you of the delay and the reason for it.
If you are not satisfied with our response to a privacy complaint, you may refer the matter to the National Privacy Commission of the Philippines for independent review and adjudication.
Play on 7jll with Confidence
Your data is handled with the same seriousness as your funds — securely, transparently, and strictly in line with Philippine law. 21+ only. Play responsibly.